We pride ourselves on our software support. Osler has a hard-earned
reputation for providing friendly and helpful
support to our clients.
We have several staff members dedicated to the tasks of installing,
training, and supporting our software. These staff members
- are expert users of our software (and many other office
products);
- have over 50 years of collective experience working with
Osler and with medical office staff;
- have over 30 years collective experience working in medical
offices.
They know what it is like to work in a busy medical practice
and can help you with your questions so that you can work
efficiently.
At Osler we are committed to continuously improving our products
and service. We have a sophisticated in-house
system to track support information for each
of our clients. Installation details, training checklists,
and all questions and comments received in person, through
email, fax, or by phone are tracked. This information is available
throughout our office, so our staff can see the issues and
provide the best possible solutions.
Contact our support staff:
By phone: Monday to Friday, 9 am to 5 pm: 1-800-661-8066
or (250) 656-8181.
By email
By fax: (250) 656-2622
|
