Osler's Hosted Service has many advantages:

  • Connectivity to BC eHealth PPN- The BC Ministry of Health provides you a connection to the Private Physician Network (PPN) when you choose Osler's Hosted Service. Certain eHealth resources are only available through the PPN due to security and privacy requirements. Future interfaces for ePrescribing, Provincial Lab Information System and Patient and Physician Registries will only be available through a PPN connection. Non-hosted Osler customers or customers of non PITO qualified vendors do not have PPN access. Read more about the PPN...
  • Reliability - Our professionally managed servers are maintained and monitored to achieve 99.99% uptime which means less than 5 minutes of downtime per month. Downtime can cost you and your clinic hundreds of dollars per minute. It takes a professional IT specialist to minimize downtime and we can do it cheaper than can be achieved in a small office because the costs are spread across a larger customer base. Increased reliability alone can pay for your EMR by reducing downtime costs. Read more...
  • Professionally Managed - Our hosted service uses enterprise grade servers. This means no database size limits, automatically scheduled maintenance and monitoring, and professional administrators overseeing the whole operation. These services are not available with lower cost locally installed servers and it all adds up to better performance for less money.
  • Security and Privacy are maintained to Ministry of Health standards. Only PITO-qualified vendors have been audited to verify that these strict criteria are met. In addition to MoH standards, our data centre meets the requirements of the ISO 9001, ITIL, and CICA 5970 standards.
  • Convenient access from anywhere - Connect to your EMR from any internet connection securely. Osler's Hosted EMR solution provides the freedom to connect from your office, home, or anywhere with an internet connection. Today's mobile data solutions let you connect anywhere that has internet availability or cell coverage while maintaining security and privacy.
  • Worry Free Backups - Osler maintains and tests system backups regularly, storing copies securely offsite regularly. This means you don't have to worry about a disk failure, fire, theft or loss. You don't have to worry that your last backup will restore properly.
  • Always on the Latest Version Software - Our Hosted Service keeps you up to date with the most up to date version of our EMR without requiring downtime during upgrades. In most cases we can perform upgrades outside regular office hours. That means the latest and greatest features without the hassles of office time upgrades.
  • Microsoft Word licenses included - A license for MS Word is included for each hosted user. Save the cost of Word for each of your users and you don't have to worry about Word upgrades as new versions are released by Microsoft.
  • First Databank Drug database licenses included - A license for FDB drugs and drug interaction checking features is included for each prescribing physician.
  • ChartView - Osler's ChartView application allows you to view patient chart information for near-term appointments so interruptions in internet service don't prevent access to key patient chart information.
  • Automated Reminders and Recalls - As a Hosted customer, you have access to automated reminders and recalls based on rules that you can modify and design. Relevant reminders and recalls automatically appear in your task inbox as they need to be processed.
  • 24/7/365 Support - Osler's unmatched support and service is extended for our Hosted customers.